Payment Policy

This Payment Policy outlines the payment terms, accepted payment methods, transaction rules, and related guidelines for all purchases made at the Katy & Kenny Boutique official store. By placing an order on our website, you fully agree to the following payment terms and conditions.

1. Accepted Payment Methods

We accept secure and globally recognized payment methods to ensure a safe and convenient shopping experience for all customers. Available payment options include American Express, Diners Club, Discover, JCB, Maestro, Mastercard, and Visa. All payment transactions are encrypted and processed through certified secure channels to protect your personal and payment information.

2. Payment Authorization and Order Confirmation

Once payment is completed, your order is automatically confirmed in our system. We perform a brief payment authorization check to ensure transaction security. If the payment is successful, we will immediately arrange for the order to be packed and shipped. In the event of payment failure, pending transactions, or abnormal payment status, our customer service team will contact you within 24 hours to assist in resolving the issue.

3. Prices and Currency

All product prices displayed on our website are denominated in US Dollars (USD). All prices are final and free of hidden fees. Depending on local customs regulations and shipping policies, additional taxes or shipping costs may apply; where applicable, these costs are the responsibility of the customer.

4. Transaction Security

We place the highest priority on the security of your payment information. Our store employs industry-standard encryption technology to protect your credit card details, personal data, and transaction records. We do not store your full payment information without your explicit consent, nor do we disclose your private data to any third party.

5. Payment Failure and Order Cancellation

Orders that remain unpaid, have expired payment authorizations, or contain invalid payment information will be automatically cancelled by the system after a certain period. If you encounter payment errors, duplicate charges, or other anomalies, please contact our support team immediately for verification and resolution.

6. Refund-Related Payment Rules

All eligible refunds will be issued via the original payment method used for the order. The time required for the refund to appear in your account depends on the processing rules of your payment platform or bank, but it is typically completed within 10 business days. We process all refund requests in strict accordance with our Return and Refund Policy.