Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of this website and all purchasing services provided by Katy & Kenny Boutique. By browsing this website, placing an order, or using our services, you ("Customer," "you") agree to be legally bound by these Terms, as well as our Privacy Policy, Shipping Policy, Payment Policy, and Refund & Return Policy. If you do not agree to any part of these Terms, please do not use this website or make any purchases.

1. General Business Information

Katy & Kenny Boutique is a fashion retail boutique based in Hartford, Connecticut, USA. We specialize in fashionable women's clothing, including dresses, tops, jeans, and casual everyday wear. All services, transactions, and disputes are governed by the laws of the United States and the State of Connecticut.

2. Eligibility to Purchase

You must be at least 18 years of age or have reached the age of legal majority in your state to place an order on this website. By creating an account or completing a purchase, you confirm that you are eligible to enter into a legally binding contract and that all information you submit is true, accurate, and complete.

3. Product Information and Accuracy

We strive to ensure that all product descriptions, sizes, images, colors, and pricing information displayed on this website are accurate. However, slight color variations may occur due to factors such as screen displays, lighting conditions, or manual measurement errors. Such minor variations do not constitute a product defect or grounds for return.

We reserve the right to update, modify, or discontinue any product styles, designs, or inventory at any time without prior notice.

4. Pricing and Payment Terms

All prices displayed on this website are in US Dollars (USD). Prices are final and do not include hidden fees. Applicable sales tax may be charged in accordance with local state tax laws. You agree to pay all charges incurred under your account, including product costs and applicable taxes.

All payments must be made through our authorized, secure payment channels. We adhere to the rules regarding transaction verification, refunds, and payment dispute resolution as outlined in our Payment Policy.

5. Order Acceptance and Fulfillment

Your order will be confirmed once your payment has been successfully authorized and verified. In exceptional circumstances, we reserve the right to refuse, cancel, or suspend any order, including but not limited to cases involving incorrect customer information, suspected fraud, abnormal transaction behavior, stock shortages, system errors, or violations of these terms.

Order processing, cut-off times, shipping speeds, and delivery rules are strictly governed by our official "Shipping Policy."

6. Order Cancellation and Returns

Customers may cancel orders prior to shipment. Once an order has been packed or shipped, it cannot be cancelled. All return, exchange, and refund processes are subject to our "Refund and Return Policy," including the 30-day return window, product condition requirements, rules regarding non-returnable items, and inspection standards.

7. Intellectual Property

All content on this website—including text, logos, photographs, product images, graphics, and layout designs—is the intellectual property of Katy & Kenny Boutique. Users may not copy, reproduce, distribute, modify, resell, or use any of our content for commercial purposes without our written authorization.

8. Website Usage Rules

You agree not to misuse our website, including but not limited to launching malicious attacks, interfering with website operations, submitting false information, using bots for bulk purchasing or data scraping, or engaging in any conduct that violates U.S. internet security and e-commerce laws.

9. Privacy Protection

We collect, use, store, and protect your personal information in accordance with our Privacy Policy. By using our website, you consent to our data collection and processing practices.

10. Limitation of Liability

Katy & Kenny Boutique is not liable for any indirect losses, incidental damages, financial losses, or inconveniences resulting from delays by third-party carriers, force majeure events (including extreme weather, natural disasters, policy changes, and logistics disruptions), incorrect address information provided by the customer, or improper use of products by the customer.

11. Force Majeure

We are not liable for any failure or delay in fulfilling our obligations due to uncontrollable external factors (including but not limited to natural disasters, public health emergencies, government policy adjustments, logistics disruptions, and carrier service interruptions). We will resume services and order fulfillment immediately once the situation has been resolved.

12. Policy Revisions and Updates

We reserve the right to revise and update these terms and conditions at any time without prior notice. The updated terms will take effect immediately upon posting on the official website. Your continued use of our website following the update constitutes your acceptance of the updated terms.

13. Governing Law and Dispute Resolution

These terms and all disputes arising from transactions are governed by the laws of the United States and the State of Connecticut. In the event of any dispute, the parties shall first seek resolution through amicable negotiation; if such negotiation fails, the dispute shall be submitted to the competent judicial authorities in Connecticut.